Another great article from Patrick McCarty @ Breaking Muscle: The Right and Wrong Way to Welcome Visitors to a CrossFit Gym
We've faced these very same problems as we've visited gyms around the country and beyond. Some were awesome hosts: Valdosta, Pretoria. Some were okay if we were willing to do their programming: Austin, Thomasville. But some were just too spendy for a day pass: Swamp Rabbit in Greenville.
Here are Patrick's rules for being a good host:
We've faced these very same problems as we've visited gyms around the country and beyond. Some were awesome hosts: Valdosta, Pretoria. Some were okay if we were willing to do their programming: Austin, Thomasville. But some were just too spendy for a day pass: Swamp Rabbit in Greenville.
Here are Patrick's rules for being a good host:
- Make your website visitor-friendly. Have a link specifically for visitors that outlines the policy, drop in fee, and expectations, as well as includes a contact form. List open gym hours and your stance on doing your own programming versus sitting in with the class.
- Provide open gym hours. It’s all the rage folks. Lots of athletes are now following OPT,Invictus, Outlaw, or individual programming. Why turn people away?
- Don’t kill visitors with fees. With flight, hotel, food, car rental, and incidentals, travelers are already getting soaked. Having a $25 drop in fee, for multiple days, can be tough. I don’t want to use your gym for free, but I will buy a shirt, some of your protein, and recommend the hell out of your box. How about an “unlimited visitor pass” that is good for a week for $50?
- Create a visitor-friendly culture. We really are supposed to be a worldwide community. That quiet lady in the corner setting up a bar just might be someone from CrossFit HQ, orValerie Voboril, or Becky Conzelman. Go introduce yourself.
- For the love of all humanity, return communication promptly.
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